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Terms and Conditions of Business
- Cancellation of agreed booking by a customer 15 days or more prior to the commencement of the course date, will incur an
administration charge of 25% of the total course fee.
Cancellation within 15 days by a customer prior to the course commencement date will result in the whole course being forfeited.. - We will only defer courses in genuine cases of emergency; otherwise there is an additional charge to rebook to another course.
- Substitution of course delegates, will be accepted upon reasonable notice being given, and the original booking and fee will be deemed to be accepted.
- A 25% deposit is required at the time of booking. Payment of all course fees must be made in full 7 days prior to the
commencement of the course, unless other arrangements have been mutually agreed with Fenland Training.
Cheques accompanying booking should be made payable to Fenland Training. Fenland Training reserves the right through non-payment by the customer 7 days prior to the course, to cancel the booking and offer the position elsewhere. - Any variations to the booking course date, time of attendance, etc, made by Fenland Training will be notified to the
customer. Fenland Training will make every effort to ensure that the original instructions are complied with.
In the event of course/delegate cancellation made by Fenland Training every endeavour will be made for the delegate to attend the next available course. - Every effort is made to ensure that both the instructions and handouts/course notes are true and correct at the time but Fenland Training does not accept responsibility for any errors or omissions.
- Any delegate attending Fenland Training or Brett’s Transport Ltd premises, including vehicles, are required to adhere to any
notices or instructions given to them by any staff member.
Neither Fenland Training nor Brett’s Transport Ltd accepts any responsibility for personal belongings or vehicles left on the premises. - It is important that adequate provision is made to ensure that drivers attending courses are able to comply with the rest requirements laid down in Drivers Hours Regulations.
- All delegates must comply with Fenland Training & Brett’s Transport Ltd Safety Policy and their legal obligations under the Health & Safety At Work Act 1974 and other relevant provisions.
© 2009 Fenland Training